#Target red card pay bill full

Now we owe the $74 and $70 (2 X $35) in late fees and other charges. A month goes by, we forget, we get another bill. I wouldn't have believed it if I didn't hear it myself today. They take your name and tell you a supervisor will call you back within 48 hrs. They refused to credit anything and demanded the late fee. She called figuring she would explain the situation and 'knowing Target' they would credit the late fee and we would pay the bill. In the meantime, I will shop elsewhere.īy then it was also a month late. Seriously, Target? How many tweets and facebook complaints does it take to get this fixed? I hope that the company will give serious consideration to important component of their business practice as it deeply tarnishes the Target brand. I've since become aware of many other valid complaints about the card and am shocked by the lack of response offered to Target customers. How can Target get so many things right and still work through a service like T.D. When something like this happens and a loyal customer is called out during a payment transaction in such a way, customer loyalty erodes very quickly. The difference is in the details, friendliness, cleanliness, community engagement, and stellar customer service. The competitive landscape is changing and customers can buy nearly everything Target offers from other vendors. It betrays the trust that customers like me want to have in the Target brand. This is terrible customer service and a huge disincentive to shop at the stores. Seriously, Target? So I might find out well after the holiday season? I am taking the time to write this review because I believe that unless Target makes a concerted effort to improve, change, and alter their current practices around the Red Card, the company will be in even more trouble than it is currently.

And this kind of information is easy to access.

#Target red card pay bill full

I have a credit score of 792 and always pay my bills in full on time. I was told that if I supplied updated income information, my credit limit would be reviewed.

Seriously, Target? This isn't the practice with any of my other credit cards. I was told that my credit limit had dropped to $200 because of inactivity on the card. I paid with another credit card and when at home, I called the company (T.D. Let's see if that one gets 'returned' also! I finally made the payment over the phone. I cannot believe it hasn't happened yet, or that they are not watched more closely by the powers that be.

I told her that one day, someone is going to start a lawsuit against them. Who knows, I may have brushed the reviews off and taken the chance, but at least then I would have only myself to blame. Now my credit score has dropped DRASTICALLY. Stay away from this card! It is not worth the money you 'save'! I wish I had read these reviews before I did. I said, 'Do you have an email address, so I know they will get the complaint, instead of a mail address?' No, they don't. She even asked me if I wanted the address to corporate to file a complaint. But wait, they have emailed me before, and they have texted me (literally just this am telling me I had a balance due), but they cannot do that to inform me that there is an issue with my payment? The one I have tried to make twice now? Do they really think that someone who has attempted to pay in full 2 times is someone who doesn't want to pay the bill? I have a credit score higher than 90% of America and they are canceling my card? My question became this: WHY in this day in age, can they not EMAIL me to let me know there is a problem? Her (I was dealing with a supervisor at this point mind you) response was this is how it is set up. When I called them, she told me that the second payment had not gone thru and because of non-payment, my card was cancelled. I will absolutely NOT shop at Target again. I will cancel my Red Card, since it is not worth it to go through this for a small overdraft. Target has charged me overdraft fees and my bank has also charged me overdraft fees. Since I live paycheck to paycheck, when I agree to have something deducted from my checking account, it needs to be deducted that day while I still have money in it, not 5-7 days later, when I no longer have money in my account. I finally was charged today,, 5 days later. Target's people are useless and so is their online Red Card summary. This Supervisor's Supervisor not only couldn't tell me when I would be charged, but thought I hadn't made any arrangements to pay Target what I owed them. We had agreed that Target would deduct whatever charges I owed them. I explained to her that I talked to someone at Target on.

She also couldn't tell me when I would be charged. Now, 45 minutes later, I am talking to a Supervisor's Supervisor.